The Care Quality Commission
has published a report analysing the state of care in England in 2013-2014. It focuses on safety, leadership, effectiveness and care.
The report also looks at the responsiveness of services within:
- adult social care;
- hospitals, mental health care and community health services; and
- primary medical services and integrated care.
The findings in the report include:
Click here to view the report.
- CQC’s more rigorous, people-centred and expert-led inspections are seeing some outstanding care; it has already rated many good services. It is also finding care that is inadequate or requires improvement.
- This variation in the quality of health and adult social care is too wide and is unacceptable.
- It is no excuse that this problem has existed for years. CQC is calling time on this unacceptable lottery.
- Too many providers have not got to grips with the basics of safety.
- Strong, effective leadership at all levels is vital. CQC has found in its more rigorous inspections that ‘well led’ drives up quality and safety.
- There is a mounting financial challenge across the sectors, but this should not excuse inadequate care. Providers must learn from the outstanding examples of others with the same resources.