Victims and witnesses will have their experience of going to court made easier through a number of new waiting rooms
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In many courts, traditionally victims and witnesses are asked to wait in sparse, unfriendly surroundings. So HM Courts & Tribunals Service (HMCTS) has invested £80,000 in victim and witness waiting rooms in five courts across the country – making a number of changes, including the addition of children’s toys.
Research conducted with court users has shown that small changes such as these can make the court experience less intimidating for some of the 156,000 victims and witnesses who give evidence each year – particularly children and the vulnerable.