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Coram Children’s Legal Centre boosts online advice service
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Coram Children’s Legal Centre is today launching a new
website for its Child Law Advice Service (CLAS) to increase and improve access
to free advice for people seeking information around child and family
law.
The website (
www.childlawadvice.org.uk) marks the
culmination of the Child Law Advice Service’s (CLAS) transformation to a digital
first platform, which commenced in April.
Since then, with the abundance of legal information readily
available online, CLAS’s expert legal advisers have been able to offer intensive
telephone support to more vulnerable people who have complex questions unable to
be answered by digital factsheets.
The new CLAS website offers guidance on a wide range of
family and education law which is clearly signposted from the homepage. As well
as helping those in need to understand their legal position and options
available, the information pages also provides clear definitions of complex
legal terms for families and children new to the legal system.
New features on the website include a bookable call back
option, available for a small fee, so that those in need of advice can book a 30
minute call slot with an advisor at a time that suits. Guides on how to take the
matter forward yourself are available for either an annual subscription or a one
off fee. These guides are a practical step by step document setting out what to
do at each stage. There is also a page dedicated to how you can assist Child Law
Advice to continue running its valuable service.
Gemma Smith, Manager of CLAS, says:
'I am delighted that we
are able to launch a user-friendly website that means our much valued and
important legal information and advice is available to those in need 24 hours a
day.
Legal terms and processes can often be hard to understand
for the layperson. Our new website presents these in an easy to understand way,
to enable more vulnerable people access to justice. The team will be updating
the information pages as and when legal advice laws change to ensure we continue
to offer an invaluable legal resource.'
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