The Law Society has issued an updated Practice Note giving guidance for all solicitors involved in client care.
The regulatory requirements contained in the Solicitors Regulation Authority (SRA) Handbook
must be borne in mind when providing information to clients.
The guidance sets out what you must
tell your client, what you must tell your client in writing and
what you should
tell your client, as well as the Law Society's advice on good practice.
To view the updated Practice Note, click here