Spotlight
Family Law Awards 2020
Shortlist announced - time to place your vote!
Court of Protection Practice 2020
'Court of Protection Practice goes from strength to strength, having...
Jackson's Matrimonial Finance Tenth Edition
Jackson's Matrimonial Finance is an authoritative specialist text...
Spotlight
Latest articles
CB v EB [2020] EWFC 72
(Family Court, Mostyn J, 16 November 2020)Financial Remedies – Consent order – Application for set aside – Property values left husband with lower sums than anticipated – FPR...
No right (as yet) to be married legally in a humanist ceremony: R (on the application of Harrison and others) v Secretary of State for Justice [2020] EWHC 2096 (Admin)
Mary Welstead, CAP Fellow, Harvard Law School, Visiting Professor in Family Law, University of BuckinghamIn July 2020, six humanist couples brought an application for judicial review on the...
Controlling and coercive behaviour is gender and colour blind but how are courts meeting the challenge to protect victims
Maryam Syed, 7BRExamining the most recent caselaw in both family and criminal law jurisdictions this article discusses the prominent and still newly emerging issue of controlling and coercive domestic...
Roma families face disadvantage in child protection proceedings
Mary Marvel, Law for LifeWe have all become familiar with the discussion about structural racism in the UK, thanks to the excellent work of the Black Lives Matter movement. But it is less recognised...
The ‘Bank of Mum and Dad’ – obligations and scope for change
Helen Brander, Pump Court ChambersQuite unusually, two judgments of the High Court in 2020 have considered financial provision for adult children and when and how applications can be made. They come...
View all articles
Authors

CCMS user survey: have your say

Sep 29, 2018, 20:06 PM
legal aid, Client and Cost Management System, CCMS
The Legal Aid Agency (LAA) has launched a survey to collect your views on the roll-out timetable for the Client and Cost Management System (CCMS).
Slug : ccms-user-survey-have-your-say
Meta Title : CCMS user survey: have your say
Meta Keywords : legal aid, Client and Cost Management System, CCMS
Canonical URL : http://www.jordanpublishing.co.uk/practice-areas/family/news_and_comment/ccms-user-survey-have-your-say
Trending Article : No
Prioritise In Trending Articles : No
Date : Nov 6, 2014, 08:15 AM
Article ID : 107679
The Legal Aid Agency (LAA) has launched a survey to collect your views on the roll-out timetable for the Client and Cost Management System (CCMS).

The LAA has now received more than 14,000 applications through CCMS and almost 700 providers are actively using the system.

CCMS survey

We’re keen to hear your views on CCMS through our survey of CCMS users. The LAA is sending out the survey gradually, reflecting the phased roll-out of the system. 

Providers who began using the system between March 2014 and May 2014 were asked for their views in July 2014.

On 27 October 2014, the LAA sent the survey out to providers who were invited to use the system between June 2014 and August 2014, as well as all chambers using the system.

Providers who were invited to use CCMS during September 2014 will be given the opportunity to provide feedback in early December 2014.

Feedback so far

As a result of the feedback received from providers surveyed in July 2014, the LAA has:
  1. re-designed the support you receive after you start using the system and launched weekly master classes. The master classes are designed for users with some experience of using CCMS. They cover key system areas and are now available for both legal aid providers and advocates. More information is available on EventBrite.
  2. made improvements to training and guidance materials. The LAA continues to review and update these materials based on your feedback. Individuals who do the training are less likely to experience issues.
  3. identified potential system enhancements that are currently under investigation. The LAA will keep you updated with progress in the coming weeks.

Further information

Categories :
  • News
Tags :
survey
Provider :
Product Bucket :
Recommend These Products
Load more comments
Comment by from